Sky q audio output Approx once per 20mins for 1/3s. After installation I realised that the sound would intermittently cut out/drop for less than a s Just subscribed to the 6 months free apple tv app trial via sky Q. I routinely get Dolby Digital (surround sound) on many Sky channels and Amazon Prime. Previously this was working perfectly with Sky Q - when I turned Sky Q on the TV and soundbar powered on and played the Sky audio. Otherwise setting the input volume level on your AV amp as JH4 mentions is your best option. I'd like it to output 2. Report post. The only time it lights up is wrote: Good afternoon all hoping someone can help me! I have a 2018 LG OLED TV, Sky q 1tb uhd box, a Samsung Dolby atmos soundbar, a Dolby enabled blu ray player and a Sky UHD sub. There are Exclusive Sound Experiences which aim to automatically improve sound for selected sports, music and movies. The Sky Q Audio Output is set to Dolby Digital. My HDTV is 7 years old but outputs Dolby Digital Plus and Dolby Digital. Found a sound setting on my Sony TV to 'Output only compressed Audio for multi channel content without change' Seems to be working for now. 2160p 10bit. 5mm to RCA cable direct from the tv. Reply. A soundbar would usually guarantee Make sure that you are pointing the remote at the Q box when you press 1 & 3 together. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Printer Friendly Page; looking sideways on to my computer output optical port as I write this it appears fairly constant (my SKY Q box is out of sight) - so I Discussion topic: SkyQ optical audio output. Should the light be steady or should it flicker when transmitting audio? I suspect the converter is faulty but I am trying the eliminate sky box/cable/converter fault. Initial TV settings; Sound>Expert Settings. We have to turn everything off at the mains and allow it to reboot to get the sound back. The sound output was very quiet, I had to turn the amp up quite high so I could hear well (say 50-60% of max volume Assume you have tried the different HDMI audio Output settings . On the TV, go to the audio output settings and select eARC as the audio output. Nope not muted. Post 5 of 9 434 Views. All the cables are connected as they should be so any thoughts as to why I dont get Atmos when the program Press Home > Settings > Setup > Audio visual, Change Digital Audio output HDMI and Optical to normal. Change c Hi, I currently have a sky+hd box feeding 3 tvs (none 4k) using an hdmi splitter with no issues. Go into the sound settings on the SKY box and ensure that the HDMI output option is set to Dolby Digital. 1/pro logic sound , through a reciever. Whenever I watch a Sports channel with Ultra HD sound and then move to an HD channel the sound drops completely. From what i've read , when optical is selected and connected , no audio is output through HDMI . Help! I have a Sky Q main box, a Sony KE-55A8 smart TV and a Sony HT-X8500 soundbar. Here's how to set the box up to get the most out of it. This will allow you to get audio from the TV then. Post 9 of 12 3,596 Views. In Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. If I select an Ultra HD channel from turn on the sound if fine until I then select an HD channel. Quick bit of info on setup; TV: Samsung QE65S95BATX. 0. But on apple tv I get PCM only and it's pants. It's counter intuitive as the setting for the audio output that I'm NOT using is the one that fixed the problem. 1). 0, Dolby 5. Still very annoying. I have set it up in Samsung TV settings and it is working. Strange that it only seems to affect Channel 5. Pann Established Member. On sky q audio visual settings I have selected normal for HDMI as soundbar is connected to tv by Unfortunately the online Manual I found for your TV was not that helpful when it came to the Audio output settings so it might be worth checking what options you have and what they are set to . Audio pass th you won’t get the headline new sound feature of Sky Q – it does support Dolby Digital + and has a 'Sky Q Sound' setting tuned to suit Sky’s output. Still not as bad but until recently I could barely hear them. Sadly, it appears that the only remedy currently helping is the workaround of setting the Digital Audio Output HDMI to Is this a regular SKY box or an HD SKY box? With SKY HD you attach the optical or coax audio out to a relevant input on the AV amp. Went to watch discovery HD for Alaska Homestead rescue and have actually picked something else to watch as it's so bad. Any help would be most I am struggling to connect my SkQ box to my hi-fi system using a digital to analog converter. e. Showing results for Sky Q 1 TB with Ultra HD box specifications Physical connections • 2xF-connectors(Satellitein12V,300mA) • 1 x USB 2 port, able to supply 1A • 1x HDMI 2. Audio •Digital audio optical S/PDIF connector •Dolby Digital support, over HDMI and Optical •Digital Video Broadcasting (DVB) compliant video and audio decoding On this assumption on the SKY Q box set the Sound output to Dolby Digital Plus in: Home - Settings - Setup - Audio Visual Edit : P. When using the TV on its own, i. 1 and never Atmos. With Settings highlighted press 0 0 1 Select. Reply eidetic Established Member Joined Apr 24, 2007 85 17 I have bought an optical cable as engineer suggested, and it is now connected between Sky Q box and Samsung sound bar. If I decided to go down the Q box route is there away of saving the HD programmes I Hi @Richard+Freshwate Try a Reset Settings in the Q box hidden menu. Connecting your sound system to your Sky Q box using an HDMI cable is typically the easiest and most common method. 1 Surround Sound Player to the Sky Q Silver Hi @MrsB23 As far as I know the Sky Q boxes do not have a Bluetooth transmitter apart from finding the remote. On the TV, if I go to Settings/ Sound/ Expert Settings/ Digital Output Audio Format, it is set to PCM. It is quite rare for any system to allow users to adjust the levels of the 'raw' sound output - that is About Sky Community Offers Sky Community Discussions News Tips About Offers Sign In Sign in to get your answer quicker. This is happening right now. Sky and their engineer say that they've been having problems with the Sky Q box having issues with AVR's particularly Denons Additionally, check if your surround sound system supports the audio formats used by Sky Q, such as Dolby Digital or Dolby Atmos, for the best audio experience. Logic would suggest (but I can't guarantee logic with sky q!) that if you're sending audio via HDMI, switching the OPTICAL OUTPUT to normal may fix the issue. P. It looks like you can pair a Sky Q remote to your soundbar, and thus control the volume on it through the remote. Normal; Dolby Digital etc. 1. I'd estimate they are now lasting around 20-40ms rather than around 100ms. Additionally, check if your surround sound system supports the audio formats used by Sky Q, such as I am struggling to connect my SkQ box to my hi-fi system using a digital to analog converter. Make sure the headphones you choose are intended to work with both headphone and line level outputs. With Settings highlighted press 0 Discussion topic: SkyQ optical audio output. For what it's worth the problem does affect live broadcasts (I confirmed it last night) and that also showed that it affects adverts as well as the actual programming. 2 • 1 x Digital audio optical S/P-DIF connector (DigitalAudio) • 1 x 10/100/1000Mb/s Ethernet provided via rear panel RJ-45 connector • Mains (Mains input Digital audio output HDMI Although your problem does sound slightly different we sometimes find that a full power down restart of the TV restores sound (i. connected to Sonos arc . So annoying, the Netflix and amazon apps on the q box are way louder and better quality also, they seriously need to increase output from their channels, its a joke. The Sky Q app has always been slow and clunky so is best used as a last resort. Turn on suggestions. 6 Gbps download). What I can’t understand is where are all the other complaints? Little mention of lip sync issues on this forum, same for the Samsung group in AVForums. Only Carry out the first Reset (Reset Settings) as When streaming dolby atmos from Sky Stream e. 0 for 4k output with HDCP 2. Maybe Sky will incorporate some sort of software add on where one can control sound levels in the system. i select YOUTUBE APP other apps are working . Press Home > Settings > Setup > Audio visual, Change Digital Audio output HDMI and Optical to normal. To enter hidden menu press Home and navigate down to Settings but do not select Settings. Move through the settings while watching carefully. Sky Q cancel Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches If the sound output in the Sky menus is set to Stereo it resolves the delay in addition to directly connecting the Sky Q box into the sound bar (no delay present with DD or DD+). 1 or Atmos. So sky is in to my HDMI1 on a JBL 9. Apologies if this topic is already covered but new to the forum and cannot see anything from searches Am considering upgrading my Uniti 2 to Uniti Star, partly to get AirPlay ability (and hope we get native Apple Music support at some point). Go to Settings Well here we are some considerable time later than my last post and having emailed sky with my concerns, they appear to have done nothing! Its still a race to get to the tv remote to turn the volume down everytime the adverts come on. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q The box can convey boy audio and video via HDMI to the receiver. Change input to YouTube and got audio there. Recordings are copy protected on Sky Q so require additional hardware to strip HDCP copy protection from the HDMI output of the box. Connecting Sky Q Box to a The problem is that they have a Sky Sound Bar connected to the Q Box via the HDMI Connector on the Sky Q Box and it seems that no sound is goind to the Optical Out socket on the TV. Should the light be When you tried this was the SKY Q HDMI Out setting normal or Dolby Digital - if your TV audio setting is set to PCM then the SKY Q setting needs to be Normal (which is PCM What is the best possible sound quality available from Sky (normal and Q)? Does it support Dolby Digital+ and if so, what is the difference from normal DD? If anyone could shed Why are you using both HDMI and optical from the SKY ox to the AV receiver? The box can convey boy audio and video via HDMI to the receiver. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Post 2 of 9 698 Views. And it is causing this lip sync issue. I've seen posts from last year with exactly the same issue, with no answer. HDMI control is 2nd from bottom. It was working fine up till yesterday. digital audio output HDMI DOLBY DIGITAL PLUS. I definitely don't want output on the rear speakers. I Turning the audio settings on the Sky Q box to normal brings the audio levels back to where they should be but I lose the Atmos content/experience. Discussion topic: SkyQ optical audio output. It's no sound on anything, TV, recordings Apps. They would like me to have a Sky Q box. So all in all 5 tvs. Seems completely random, may happen once or twice in an hour. Luckily most of what I watch is on the 'documentary' channels so losing surround sound is not the end of the world. Showing results for Search wrote: Hi, yes - sorry maybe not as clear as could have been sky Q hdmi out into avr hdmi 1 input avr EArc output into hdmi 2 (eArc) hdmi on tv Smart to sound is fine going back into the avr and 5. The manual confirms there wrote: wrote: Question for would be is the TV passing any App content in Dolby Atmos? Good question but not an absolute test - as the TV may not itself support Atmos & the apps might not even though bitstream DD+ pass through might work It should be an absolute test if it doesn't pass D Morning Q16 arrived yesterday. switch off at mains or unplug before re-applying power) Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. Firestick, Roku, Shield, Apple TV 4K, or most other android devices will output 5. Pretty poor for yet another price hike. You should now hear the audio through To connect you new sky Q box to your suround sound system, remove your optical cable from the back of your tv which is connected to your surround system at the other end of the same cable. sky q audio settings. If your audio output was set to Dolby digital plus switch it to Dolby digital. Definitely set your SKY Q box Audio out to Dolby Digital Plus as this is used by some of the apps as well as being needed for Atmos. Joined Sep 4, 2023 Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. wrote: You don't need eARC for Atmos from the TV - ordinary ARC is adequate for passing Atmos from SKY and many other sources such as inbuilt apps From memory TVs of that vintage may not pass through Atmos even with ARC on-board: indicates that their optical player which does generate Atmos For Sky Q, it’s in Settings > Setup > Audio Visual. This will replicate the RF2 output that was on Sky+HD. My Sky Q is a 1TB box originally connected with the supplied HDMI cable to my Denon AVRX2200 Find the full specifications for the Sky Q 2TB, Sky Q 1TB, and Sky Q 1TB UHD boxes. However, as I understand it the programmes I have recorded on the +HD box cannot be transferred to the Q box. You physically hear the levels changing at times, one day fine next day rubbis Same here too. You will need to split the hdmi and and use a hdmi adapter (I use hdmi to cvbs) this gives me composite video and left and right audio. 1 all works as should when running a YouTube demo, but when switching to the sky input on the av Sky Q discovery channel, live broadcast, dolby digital decoder. 1 Like What's I have just upgraded from Sky HD to Sky Q, when I installed the Sky HD box (2007) I connected it to a now aged Pioneer surround sound system using optical cables from the back of the HD Box. Can it handle 24bit wide audio? Information and troubleshooting for Sky Q sound problems. I upgraded after 15-years of Sky HD which had no issues. Puck audio output set to Passthrough. You can get such hardware but Find the full specifications for the Sky Q 2TB, Sky Q 1TB, and Sky Q 1TB UHD boxes. I have Sky Fibre and a Sky Q router. Like it was working well when the football season started lip sync was correct. Not legally anyway. Post 3 of 17 5,021 Views If you press home, select settings, setup, then Audio Visual. 1 facility. Netflix and Apple TV+ apps both would output Atmos content Hi, yes - sorry maybe not as clear as could have been . I've rebooted 2. 00L, connected to HD Hi, I have no sound on my main Sky Q box 1. Now do away with the optical connection. I had this problem whenever I had sky q set to output sound in Dolby Digital or Dolby Digital Plus, change settings to normal and it disappears but I want to use Dolby Digital audio. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q Hi, yes - sorry maybe not as clear as could have been . If your TV cannot handle Dolby Digital make sure it is set to Normal - if it is set to Normal try changing to DD then exit & then go back in & reset bacj to Normal . Then select the Digital audio delay HDMI option and you can choose a delay in 20ms increments. Options. I just tried setting Optical back to 'Dolby' while leaving HDMI and after restarting the router the network connection came back and Sky Q audio started dropping out again on all channels and The sound and picture cuts out intermittently, no apparent pattern. When watching any Sky on the TV, when I change the sound volume using the Sky remot Q v3 2tb > sky hdmi cable> Samsung Q9fn e arc >sky hdmi cable> Sony 1040amp (iirc need to double check) played around with the connections so many times I forget how I left it. Alomg with low sound output that can't be changed, Sky seem to have a lot of issue. The only time it lights up is when I pla What sound will the Sonos Beam (only using this speaker in my TV set-up) output when using Sky Q? Am I right in understanding it will be Dolby Digital? Thanks. Please be aware if any display cannot handle a 4K output and decode Does anyone with a Sky Q and soundbar, find that the audio on broadcast channels sounds better when the Digital audio output HDMI is set to “Normal”? If I select Dolby Digital or Dolby Digital Plus, the audio from the soundbar sounds quieter and more tinny. using the Sky Q app •Ability to support viewing on one Sky Q Mini box Visual •4:3, 16:9 aspect ratio support •Video resolution supported: –1080p, 1080i, 720p, 576p. Look for HDMI or optical inputs on your sound system that match the available output connections on the Sky Q Box. Hi, I’ve connected a sky Q mini box to an old Cambridge audio A5 amplifier and Hifi speakers in a bedroom. Nice to see Sky offering up a resolution. I have received an email from Sky informing me that my Sky+HD box is no longer going to receive software updates. You should be hearing all Sky q content. Whereas if I set it to Normal, the audio sounds louder and clearer. Your settings on the sky box should be set to DD , dolby digital to utilize the optical 5. 5mm jack is available and meets my needs. When i turn Sky & TV on (using SKY remote) the sound comes out of the TV speakers. Issue is that my sound bar and sub-woofer only accept RCA. You could experiment with an Optical to Bluetooth transmitter connected to the Sky Q optical output. 0 (I get no output on my sub). Step 2: Connect Sky Q Box to your TV. seems to be a wide spread issue and needs to be resolved. 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1. Tried my old Technics 5. to get Dolby Atmos from your sky box you need to change the Audio settings. Well I'm assuming this is labelled as "Normal" in the "Digital audio output optical" setting. I can now get sound on all channels and especially those with an Amtos audio via the app on the Sky Q box. Test the audio to make sure everything is working correctly. Question – do I need a Digital Optical Cable to run from DVD 2. Any help would be most Setting Sky Q to output Dolby Atmos Audio. . It's necessary for the optical out format on the Q box to be set to normal in the Audio Visual settings. The Sky Q price fluctuates, which is why we keep track of the latest Sky TV deals, but in October 2023, the entry-level Sky Q package costs £28 per month, which is £2 a month more than Sky Stream. When I play music from my iPhone over Airplay and output to my receiver over optical S/PDIF it seems that the SkyQ box is mixing it into 5. Follow these steps: Locate the HDMI input port on your sound system. Sky Q Hey all, So i want to connect my sky q mini box to my soundbar and sub-woofer. Firmware V1520. The setting required is ‘Dolby Digital Plus’. I have sky Q silver and 2 minis. The Sky Q audio drop-out thread got to well over 100 pages long before the fix was implemented. connected to Sonos arc using my Samsung tv freesat tunner I The drop -outs are becoming noticeable even with the output to 'normal'. avr EArc output into hdmi 2 (eArc) hdmi on tv . cancel. I use this type of output to feed signal to a Further investigation revealed that audio drops out from the Sky Q box whether its played direct through the TV (less noticeable), through the Amp using TV as route or if using the optical output direct to the Amp (a lot more noticeable). I've tried a software update 3. 3. Sonos Beam supports Dolby Digital 5. 2 • 1 x Digital audio optical S/P-DIF connector (DigitalAudio) • 1 x 10 Hello, My Sky Q Box seems to have developed an issue, whereby it fails to output the required video signal once it has been placed on standby, then switched back on. It may be one of those things that they don't deem important enough to spend much but dropouts also detected when using TV speakers. It keeps on losing the sound. The only time it lights up is when I pla The audio outputs on the Sky box provide only line level output and are at a different impedance than a standard headphone socket. wrote: Good afternoon all hoping someone can help me! I have a 2018 LG OLED TV, Sky q 1tb uhd box, a Samsung Dolby atmos soundbar, a Dolby enabled blu ray player and a Sky UHD sub. Doesn't solve things, but changing the hdmi output (what we're using) to normal makes the drop outs MUCH quicker and more bearable. I don't know if the Q app still only outputs stereo PCM but you can take up the free 6 months offer and use it on any other streaming device which has the Apple TV+ app. I've switched off my sound bar, switched of the Dolby setting and nothing makes a differ The sound and picture cuts out intermittently, no apparent pattern. Thank you for reaching out. Adjust volume. The TV is fine as I did a sound test but I get no sound through the TV when I use the Sky Q mini using either the TV's internal speaker or through t Sky Q 2TB with Ultra HD box specifications Physical connections • 2xF-connectors(Satellitein12V,300mA) • 1 x USB 2 port, able to supply 1A • 1x HDMI 2. The Digital Audio Output setting on the Sky Q box has been left on normal (if you change to Dolby the sound goes off). Search music channels, what’s on now, radio stations, music apps and of course, play your own music to your Sky Q box using Airplay or Bluetooth. Sky had already been using the Dolby Digital+ flavour Atmos on broadcast content, including some Premier League Games, but this move, if made more widespread, will give the Sky Q movies on demand service a leg , Thanks folks, I'll take it as gospel that the 3. 000. I have checked the optical cable and see a steady red light. Again, this is highly suggestive of audio compression of Dolby Digital soundtracks being Equipment - TV: Samsung UE49KS7500 / Soundbar: Samsung HW-MS6500 / Sky Q (UHD model) I have connected everything using HDMI leads. Is this correct? Looking through my skyq audio settings, the ‘Digital Audio output HDMI’ is set as normal, if I choose Dolby Digital there is no sound. But less so This allows me to get full multichannel audio and no dropouts (so far). 1 all works as should when running a YouTube demo, but when switching to the sky input on the avr no matter what setting I seem to fiddle with, the sound has odd phasing in Well I'm assuming this is labelled as "Normal" in the "Digital audio output optical" setting. I also have 2x multiroom boxes for kids tvs in their rooms too. 0, and PCM stereo. I thought I had this issue sorted, then the Sky Q box decided it couldn't see the wired connection to the sky router anymore (for no reason, and not the first time), and after restarting the router the Sky Q audio started dropping out again on all channels and recordings! reset didn't help. The miniboxes seem to be ok 5. Use the remote to place it into standby mode Using SKY Q box I have got no sound when. How to change the I've lost sound completely when watching channels through my Sky Q mini box. Amp says no stream. I normally have it on the Dolby Digital Plus setting. These are located in the same menu as the video settings above. Dolby Digital/+ are greyed out. HDMI-eARC Mode = Auto; Digital Output Audio = Auto; Initial Sky Q settings; Settings>Setup>Audio visual. I can't get dolby atmos to work on my Samsung soundbar, ie no blue light. Any help would be most The volume of my Sky Q box is lower than my other sources, the latest version of the Sky Q software (I don't recall seeing the option there before) looks to have a volume offset to increase the volume level of the box. fine. initially I connected it with a 3. S. wrote: wrote: You don't need eARC for Atmos from the TV - ordinary ARC is adequate for passing Atmos from SKY and many other sources such as inbuilt apps From memory TVs of that vintage may not pass through Atmos: indicates that their optical player is connected directly with the soundbar wrote: wrote: Good afternoon all hoping someone can help me! I have a 2018 LG OLED TV, Sky q 1tb uhd box, a Samsung Dolby atmos soundbar, a Dolby enabled blu ray player and a Sky UHD sub. I've done a reset 4. HDMI output can be Dolby Digital if the Soundbar is I have been experiencing this issue the last few days: every time I switch my Sky Q on from standby, the sound output has reset to normal (stereo PCM). For me, surround sound is an important part of enjoying a programm wrote: wrote: wrote: Question for would be is the TV passing any App content in Dolby Atmos? Good question but not an absolute test - as the TV may not itself support Atmos & the apps might not even though bitstream DD+ pass through might work It Lots of mixed responses on that forum ftom a quick look through Although consensus seems to be that eArc is needed to pass TrueHD and Atmos from About Sky Community According to some users it's not happening with the Now TV versions of movies or on the new Sky Stream service, so it appears to be specific to Sky Q. 1 all works as should when running a YouTube demo, but when switching to the sky input on the avr no matter what setting I seem to fiddle with, the sound has odd phasing in I've recently changed from Sky Q to Sky Stream and am having some trouble with my soundbar. You then connect this into an RF modulator. 0 and let me receiver play that as I choose (2. Edit: sorry, I see you are looking for 2. 1 5. 23. 7 Sky Q 2Tb 32B108 Software VQ220. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page Watch Cinema Sports Kids discovery+ What to watch TV Close TV Glass Sky Community Discussions News Tips About Offers Sign In Sign in to get your answer quicker. I've re-booted the Sky Q box and still the same. See if that fixes the audio issues you are facing Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh Initial set up is: TV (One Connect) - Soundbar via eARC HDMI ports, SKY Q and XBox - One Connect via HDMI ports. Some sort of Samsung 4K Tv Sky Q Thingy and some mini thingies Gigafast 1Gb FIbre by Youfibre Report post. Just using the app on Sky Q. I have to turn off Sky Box and TV, wait a couple of Just watched Star Trek: Strange New Worlds on Paramount+ using my Sky Q box and noticed the the audio (using an A/V amplifier) is just PCM Stereo. Note, you only get DD 5. Set-up my Play bar yesterday, all good on that front. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Printer Friendly Page; looking sideways on to my computer output optical port as I write this it appears fairly constant (my SKY Q box is out of sight) - so I I am struggling to connect my SkQ box to my hi-fi system using a digital to analog converter. It wouldn't be an issue if Sky hadn't dispensed with the co-ax digital output. When using the HDMI ARC method, you can use your TV remote to control the soundbar’s volume, but with optical, it can work too, but the soundbar has to be on the list of Sky Q compatible soundbars. this morning run down to watch F1 power on the tv, it defaults to sky q. See if that fixes the audio issues you are facing Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh Sky Q. I will be replacing my setup with a 2tb skyQ box and 2x minis. Before connecting Hi Have you tried setting your Sky Q audio format to Normal (PCM). Sky Q . Only on discovery HD no other channels . Anyway is there way of getting the sound from the Sky Q mini or monitor by connecting speakers of some description up to one of them? Cheers The mini box has an optical digital audio output, so you could use a basic soundbar or active speaker dedicated to the mini qas long as it has an optical audio input. 1 surround with the HD box. If you're looking for great sound, here There are at least 10db differences in channels lately. The Philips headphones 0 Sky Q is the new home of music. I use Netflix, Disney and Amazon apps through Sky and get DD Atmos or DD 5. Post 2 of 9 834 Views. Post 2 of 3 Home - Settings - Setup - Audio Visual Digital audio output HDMI. Netflix/Amazon Prime) are fine and have no delay Hello, I had Sky Q 1TB HD installed in January 2021 - a brand new installation including external wiring. Anyone got an idea of how to trigger Same here but with a Denon speaker and it's only been happening for the last 2-3 months seems to happen nor on YouTube for me but also happens on other scenarios live TV, recordings etc never happens in nine sjy TV inputs. Now, the Sky Stream puck is connected to TV via HDMI and the TV is connected to Soundbar via HDMI ARC. no audio. Try a Reset Settings in the Q box hidden menu. If on a communal dish you need to reset the LNB to SCR in the hidden menu. Think the normal stereo output from the Q is 48 or 96. In order to solve this i'm going to pick up a DAC that can convert anything and everything to RCA (apparently it can convert Dolby formats as well, and its You will not need the mono connections. sky Q hdmi out into avr hdmi 1 input . TV sound itself is fine. Nope. This allows me to get full multichannel audio and no dropouts (so far). Resetting the settings will also reset: Audio visual settings, such as picture resolution and HDMI control Settings changed within the hidden engineer menu, include LNB type. back to sky Q, and says no stream again. not using the Sky Q's HDMI input, and I change the sound volume this setting shows on the TV's screen. With a regular SKY box, you attach the left and right analogue audio outputs from the box to the relevant inputs on the receiver. Smart to sound is fine going back into the avr and 5. Scroll down to DIGITAL AUDIO OUTPUT HDMI. Post 5 of 9 570 Views. Test the audio by playing a movie or TV show on your Sky Q box. My television is the same age (2007) so only has 1 HDMI port which is connected to the Sky Q box. Dolby Digital Plus; Initial Xbox settings; Installed Dolby app; Settings>General Sky Q. Weird how this has only just started to happen. The audio drops out 3 to 20 times a minute. 2) try a power restart of your Mini box . It gets a lot more frequent when I change Sky Q audio output from normal to Dolby Digital Plus. Sound from the Toslink out breaks up for as long as I care to listen. Well the Sky Q has an Optical out so a Bluetooth Transmitter with an Optical input could be the answer, You'll need to connect the audio transmitter to the TV audio output, optical would be best. Happens on ALL recorded output inc Netflix. 6. 1, Dolby Digital 2. intermittent sound glitch lasts for fractions of a second. digital audio output HDMI DOLBY DIGITAL. g. Nothing makes any odds to garbling Garbled audio, starts as one or two brief No because Dolby Digital doesn't pass through. Picture is ok. Still, that means having a TV that’s equally eager to show 4K should be top of your wishlist. However, if I go to a built-in app and go to Amazon TV or Netflix I can choose Dolby Digital within expert settings. However as soon as I switch off TV - when I switch on again the sound reverts to coming out of TV speaker Not Sound bar. The apps on the TV itself (ie. But now having moved room I want to get my Sky Q sound output via the Naim to my PMCs and in synch with the picture via I have had (the same? a similar? ) problem for several months. Tried the audio output workaround mentioned. On that channel other uhd channels working fine. Former Sky Q, Sky+ HD and Sky+ customer. Yes, tried, made no difference to what speakers were being used, still 5. I just came across this post (and others) in a Google search because it was noticeable. If you want magic eye functionality you will need to use an IR blaster. This is happening several times a day. Hmm. 1 DD. Samsung has plenty to choose from but we like the curved UE48JS8500 (and we love the 55in version even more), which is part of its SUHDrange, meaning colours are a little more colourful thanks to a Setting up your Sky Q box The new Sky Q box offers plenty of customisations when it comes to picture and sound quality. Play Music Through Your Box If you want to play some tunes through your Sky Q box and the TV (and speakers) attached to it, you can do this via Bluetooth or AirPlay (Apple's wireless standard wrote: Many thanks guys, sadly the K2 does not appear to have a Dolby 5. 1 Like What's I have the same issue while watching scrap kings on Discovery HD 3rd November 2024. Check it's not muted. Never had this problem with our old Sky plus box. From there, you can add Sky Sports (£20 per month), Multiscreen (£15 per month), Sky Cinema (£12 per month) the list is almost endless. One of the worst is when watching a film and it is sponserd by CA Short answer you can’t. what did work was changing my audio output setting to multichannel bypass. Am using optical into AV amp and done all the alt settings as suggested on forums on the SkyQ box. My Sky Q is working fine. 1 Like If you set your box audio output to 'Normal' the drop-outs are barely noticeable. Have the optical cable going from the play-bar to the tv, and the tv connected to my Sky q (2tb) box via hdmi. I have the Sky Q box set to Dolby Digital Plus output. I still think Sky should provide detailed specifications I have my Sky Q box connected via HDMI to a Sony ZF9 soundbar (and then via HDMI from the soundbar to the TV). Go into the sound settings on Does anyone with a Sky Q and soundbar, find that the audio on broadcast channels sounds better when the Digital audio output HDMI is set to “Normal”? If I select Learn how to connect an audio induction loop to your Sky+ or Sky Q box to help you hear your TV better. No Audio setting changes help. You need to connect your Bluetooth headphones to your TV or Audio system. Just wondering if anybody else has this problem with the sream puck or is it something to do with my set up. I'm not bothered by it anyway. We had a new Sky Q box and dish fitted last week. Either the hdmi output on sky box goes to sleep or it somehow resets/disables the HDMI input on the tv. About Sky Community Offers Sky Community Discussions News Tips About Offers Sign In Sign in to get your answer quicker. Like when you pres Good evening, Our sky box is regularly losing audio. ) with The sound and picture cuts out intermittently, no apparent pattern. PLUS. This has been going on for some time Setting Sky sound output to “normal” solves it - but defeats the object of paying for HDR and atmos. I can see using the soundbar display that I get various audio formats depending on the channel I'm viewing (LPCM, Dolby 2. Connect one end of the Access the audio settings on your Sky Q box and select the optical audio output as the preferred audio option. skip to search skip to alerts skip to content skip to footer skip to Sports Kids Sky Q arrives ‘UHD-ready’ but without any channels ready to actually show it. using my Samsung tv freesat tunner I have. However, the best I can get in DD + 5. Are there ANY newer boxes that the Sky Q sound - What do you need help with? No sound on some or all live TV channels No sound on my recordings Sound is out of sync with picture Sound is distorted Fixing or setting up surround sound Split second audio drop outs on Samsung TV Sky home Hi. The regular SKY boxes are stereo Hey there My TV is an LG65" Model below LG OLED65C34LA. On the soundbar, make sure eARC is enabled in the settings. My SKY Q does not have any RF inputs/outputs to allow watching in another room Once you migrate to SKY Q I am fairly confident the video/audio is output to both the HDMI and AV connection at the same time without causing either to switch off Post 10 Hi @GOTY19. There video production team must have added some extra video processing. Netflix/Apple TV audio can occasinally drop out for about 2 secs. When I get it installed, I'll try my current V6 solution, and if there's a problem source a new cable. The only way to solve the problem is to unplug it cutting mains power and restarting the system - this losing 3/4 minutes each time (rather irritating when watching live TV). It is all plugged in, working and with the Sky Q audio output set to DD +. Quite annoying though as it lasts throughout the entire program. got sound with the YOUTUBE APP. Current set up: TV (ARC port) to Soundbar (ARC port) Sky Q to Soundbar HDMI port. Report post Using SKY Q box I have got no sound when i select YOUTUBE APP other apps are working fine. To enable Sky Q sound modes: On your Sky Q box menu - Go to Settings > Setup > Audio visual > turn the HDMI control 'ON' Exit the Settings menu; Press the ? button on the Sky Q remote to open the Sky Soundbox on-screen menu. orm yiv otxp hhp jisayu xtuzuo uduwgtu zskx vhcxf bqbtn