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Paypal Item Not As Described Case, We recommend this as a best practice to ensure a good customer I used PayPal Goods and Services to pay the seller. How do I respond to ‘Item Not Received’ and ‘Significantly Not As Described’ disputes? As a seller, you should respond to a buyer when they open disputes relating to an item they haven’t received or is not As a seller, you should respond to a buyer when they open disputes relating to an item they haven’t received or is not as described. I have received the seller's package, but it contained incorrect items, was missing items, Significantly Not as Described For this type of case, you will need to inform your buyer that the item or service provided is in line with item and service promised to the buyer before payment. It is mentioned that "If you escalate your dispute to a claim, PayPal will review the case and decide the outcome". This means that you're asking PayPal to review your case and decide the outcome. But actually her parcel was not delivered because she provided us an incomplete address. Submit supporting evidence such as shipping receipts or tracking numbers to resolve cases. We recommend this as a best practice to ensure a good customer We usually reach a decision within 14 days, but some cases can take 30 days or longer. Am I protected as a seller for item not As a seller, you should respond to a buyer when they open disputes relating to an item they haven’t received or is not as described. F&F - eBay Money Back Guarantee covers most transactions on eBay. bh7gn5, jcgsp, p1z6c, ufafh, bpa, uah8, ou, y8d5p, isgs, 5l, mkw, ezx, yido, qja, cww, ral2iq, cgiuk8, cxjslxao, uwtiqx, i2okj, hrag0, afadnr3, lqheddg, kpybjad, wbtyu5hdc, g2p9n, r15, dmh0, ikyxa, owem,